Protecting your personal data is very important for us. Below we will inform you how we are handling your personal data. All personal data will be handled respecting the Bundesdatenschutzgesetz (BDSG), the Telemediengesetz (TMG) and further privacy related regulations.
Datacollection and -processing
You are allowed to visit our websites without giving us any data about your person. Personal data are only collected if you voluntarily submit them us during your visit. The data we gather from you help us to personalize and continually improve your shopping experience at HeRanke.com. Some data are necessary to handle your order.
Automatic data: We receive and store certain types of data whenever you interact with our website, i.e. the items you visited, the number of pageimpressions and other types of data whenever your webbrowser accesses our website. This datas are not of personal nature since they are anonymized and cannot be traced to your person. They are used for statistical analysis and for marketing purposes.
Personal data are only collected if you voluntarily submit them. This may be done during an order placement, creating a customer account and registering for our newsletter.
Use and disclosure of personal data
Data you give us: We receive and store any data you enter on our website or give us in any other way. To some extent you can choose the data you provide us, but in some cases you might not be able to take advantage of some of our features. We use the data that you provide for the following purposes: to respond to your requests, to fulfil orders and to communicate with you. Your personal data (name, surname, adress, e-mail adress, phonenumber, ordered items, payment and account data) will be handled confidentally and will n o t be given to any third party vendor, associate or service provider at any time unless it is absolutely necessary in order to complete your transaction and order. For example: your adress has to be revealed to the forwarding carrier for shipping purposes. In this respect, only the necessary data will be provided.
If you are registering with your e-mail address to receive our newsletter, it will be used for our advertising purposes, until you unsubscribe from the newsletter. You can unsubscribe at any time.
E-mail communications: Our website is able to create and send product notifications automatically on your request. Just provide your e-mail at the shown field within the product description. During the order processing we send you e-mails, i.e. an order confirmation.
According to the regulations of German law (§ 28 Bundesdatenschutzgesetzes (BDSG)), we advise you the processing and the storage of your personal data via an electronic data processing system.