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01.Ø10/8 mm PUR hose - crystal clear
02.Ø 0-19 mm hosecutter metall, large, replacement-blade
03.Ø 0-19 mm hosecutter metall, large
04.Ø10/8 mm PUR hose - uv-active blue/clear
05.Ø10/8 mm PUR hose - uv-active green/green
06.1/4" BSPP - straight - Compression Fitting for 3/8" OD x 5/16" ID
07.Coolant Fill Port / Drain Valve 1/4 BSPP
08.Ø10/8 mm (5/16" ID) Masterkleer PVC hose - uv-active black
09.1/4" BSPP - straight - Compression Fitting for 5/16" OD x 1/4" ID
10.1/4" BSPP - 90° - Rotary - Fitting for 3/8" OD x 5/16" ID
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Shipping & Return Shipping & Return

To ensure a convenient and fast delivery process we are working with the most reliable service providers for years. They are offering online tracking systems for every parcel that can be accessed directly via their websites. The tracking id will be provided during the execution of your order as soon as the service provider transmitted it to HeRanke.com. Contact Us for your packet-ID.

Dear Customer! For worldwide shipping please see table below.

Calculation, weight based

To ensure appropriate fees, shipping charges are calculated on a weight basis, resulting in a small parcel (weight up to 2 Kilos) will have less charges than a 10 Kilos parcel (meaning that ordering a cable will have substantially less charges than ordering a case).

Thereby it does not matter how many items your order may include - HeRanke.com charges shipping cost only once. The shopsystem is able to calculate the shipping cost accounting for the weights of the products, the distance they must travel and the shipping method chosen. The exact shipping cost will be shown during the checkout process before you choose your payment method.

INSURANCE
To prevent any problems due to a loss/damage of parcels during the shipping process we recommend an insured shipping method. The insured shipping method is default.

AVAILABILITY
All offered items are subject to availability. In event of unavailability, Heranke.com will inform you immediately as soon as the information is available. If you have already paid the unavailable items HeRanke.com will fully refund the purchase price.

Service Provider

Your order will be shipped using the following service provider: GLS, DHL, with DHL as default. During the checkout process you can choose your preferred service provider.

Shipping by GLS
GLS

Should you not be at home when your package is being delivered, the GLS-transporter will leave a message for you, and mostly try to deliver again the next day. The note should give you an estimate about the timeframe of the next delivery. Should you not be able to be there even the second time, your package will be send to a GLS-depot in the vicinity, which can still be a bit away. You can then either call them and arrange a new delivery date or even address, or pick it up by yourself in the upcoming 7 days.

Each shipping is insured against transportation damage. If you receive a damaged package, its very important to let the transporter note that and to contact us in the next 24 hours either by phone or E-Mail!

Attention: If you have not received your package or there was no try to deliver 3 days after your order has been shipped, we would ask you to also contact us, so we can make sure you get your order as quickly as possible.

Shipping by DHL
DHL

Should you not be at home when your package is being delivered, the GLS-transporter will leave a message for you. Afterwards you have 7 days to pick up your order at the next Post-Office. Each shipping is insured against transportation damage. If you receive a damaged package, its very important to let the transporter note that and to contact us in the next 24 hours either by phone or E-Mail!

Attention: Sadly sometimes the transporter seems to forget to leave a note when he did not meet anyone. So, if you do not receive the package or a note 3 days after it has been shipped, we would ask you to contact us, so we can try to solve any misunderstanding and make sure you receive your order as soon as possible.

Shipping Express
A shipping with a express courier is also possible, just Contact Us for further details. This option will suit most large orders or quick deliveries and will be handled individually. Please note that these options will need an individual quote for shipping costs.

We are looking forward to make you a daily offer concerning this option.

Shipping Time

If we accept your order, the shipping will be dispatched immediately if you choose to pay cash on delivery or credit card. If you choose payment in advance or PayPal, your order will immediately be shipped after we received the payment in full. Please note that we have no influence on the processing time of any bank. HeRanke.com processes ervery order as fast as possible and we will try to satisfy you.

After your order has been shipped you will receive a further E-Mail notification with a detailed listing of your ordered items as well as a tracking number, so you can track the status of your shipment at any time. Regular shipping time with both GLS and DHL should be 24-48 hours. Please note that deliveries on saturdays or to DHL packstations are only available if you choose DHL.

Shipping Cost

The tables below shows the shipping cost. They are based on the weight of the products, the number of boxes they must be packed in, the distance they must travel, and the shipping method chosen. All shown shipping costs include german VAT.

The shopsystem is able to calculate the shipping price depending from the items and the location selected. Automatic systems may fail. If you have any questions regarding the automatic calculated shipping cost: Contact Us

Shipping Cost for Germany

It does not matter how many items your order may include - HeRanke.com charges shipping cost only once!

up to 500 g
0 to 2 kg
0 to 10 kg
0 to 20 kg
0 to 30 kg
Prepaid
3,99 €
5,90 €
7,40 €
14,90 €
16,90 €
Cash on delivery*
9,99 €
n.a.
13,40 €
20,90 €
n.a.

*additional 2,00€ transmissioncharge collected by Deutsche Post

 

Shipping Cost for worldwide shipping

It does not matter how many items your order may include - HeRanke.com charges shipping cost only once!

DHL
0 to 5 kg
5 to 10 kg
10 to 20 kg
20 to 30 kg
Zone 1
25,00 €
33,00 €
45,00 €
on request
Zone 2
39,00 €
47,00 €
65,00 €
on request
Zone 3
52,00 €
79,00 €
135,00 €
on request
Zone 4
62,00 €
99,00 €
175,00 €
on request
all charges: insured shipping by DHL (up to 500,00 EUR, additional insurance on request)

 

Zone 1 (EU):
Austria, Belgium, Bulgaria, Czech Republic, Denmark (not including the Faroe Islands and Greenland), Estonia, Finland (not including the Äland Islands), France (not including overseas areas and departements), Greece (not including Mount Athos), Hungary, Ireland, Italy (not including Livigno and Campione d´Italia), Latvia, Lithuania, Luxembourg, Malta, Monaco, the Netherlands (not including areas outside Europe), Poland, Portugal, Romania, Slovakia, Slovenia, Spain (not including the Canary Islands, Ceuta + Melilla), Sweden, United Kingdom (not including the Channel Islands)

Zone 2 (Rest of Europe):
Äland Islands (Finland), Albania, Andorra, Armenia, Azerbaijan, Belarus, Mount Athos (GR), Bosnia-Herzegovina, Campione d´Italia (IT), Canary Islands (E), Ceuta (E), Croatia, Cyprus (Republic of), Faroe Islands (DK), Georgia, Gibraltar (GB), Greenland (DK), Guernsey (UK), Iceland, Jersey (UK), Kazakhstan, Kosovo (Serbian province), Liechtenstein, Livigno (IT), Macedonia, Melilla (E), Moldova (Republic of), Montenegro (Republic of), Norway, Russian Federation, San Marino, Serbia (Republic of), Switzerland, Turkey, Ukraine, Vatican City

Zone 3 (World):
Algeria, Bahrain, Canada, Egypt, Iran, Iraq, Israel, Jordan, Kuwait, Lebanon, Libya, Morocco, Oman, Qatar, Saudi-Arabia, Syria, Tunisia, USA, United Arab Emirates, Yemen

Zone 4 (Rest of the world):
All countries and areas not assigned to zone 1, 2 or 3.

Worldwide shipping - Your country not listed?

We ship worldwide! For further details please Contact Us.

Return Policy

HeRanke.com and its affiliates please you to follow these instructions in order to grant an easy return.

• Send us an E-Mail using our Contact Us page, please make sure you fill out the form with your order reference number.
• We aim to answer your query within 24hrs from the time it was sent, and supply you with a returns reference number and/or full information about what you should do next.
• Customers will be asked to pay for the return postage themselves, unless this is within 14 days of your purchase. All returns MUST be a signed for delivery service with full shipping insurance. HeRanke.com will not be liable for goods which may be lost or damaged in transit on there return path. We reserve the right to decline goods which are not sent by an insured and safe delivery service resulting in the parcel arriving back with you.
• Our Returns address can be found on the About Us page on the left hand side within the information window. Any goods which are not returned to this address will not be accepted resulting in the parcel arriving back with you. In result the return will take more time than necessary.
• Once the item is on the return path back to us, please contact us with your Postal Information and Tracking number of your returned item(s).
• Please allow 5 working days for your returned item to arrive here safely. As soon as your parcel arrive we will immediately contact you and transmit the next steps within the return process.

PLEASE NOTE: HeRanke.com will only accept the product return if:

• The Item has its original packaging and is free from damage.
• The Item is faulty or damaged and you wish to return for repair / replacement.
• The Item is complete and with all accessories where applicable.
• The Item is within 14 days of the original purchase and does not compromise the conditions above.

Please only return complete products/packages, including all accessories delivered, thereby providing the best conditions for refunding the item purchase price.

Returns and Refunds: Your rights to return items are protected under the Directive 97/7/EC of the European Parliament and of the Council of 20 May 1997 on the protection of consumers in respect of distance contracts.

Right of Withdrawal

Please review your Right of Withdrawal.

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